FAQ

1. How is my order delivered to me? 

We have partnered with top courier companies in South Africa to offer you the best deliver service possible. We deliver in all areas in South Africa. 

Delivery times:

Gauteng is 1-3 working days from when payment is received. Other areas are 2-5 working days depending on the area from when payment is received.  

2. What is the price for delivery?

R95-00 Flat rate,countrywide

3. When do I get my order?

Courier Delivery

Gauteng: 1-3 working days

Main Cites: 2-3 working days

Regional Area: 3-5 working day

 

4. Terms & Conditions for delivery

  • Yolo Auto find assumes no liability for orders shipped to incomplete or incorrect shipping addresses supplied by the customer. Any additional fees for such orders will be the responsibility of the customer.
  • Parcels will only be dispatched once payment reflects and has cleared in the bank account if paying by EFT or bank deposit.
  • Yolo Auto Find cannot be held liable for missing or damaged parcel in transit, or any delays caused by the post office or the couriers or any 3rd party. Any post office delivery is at YOUR risk.
  • If a package is refused upon delivery, the customer will be responsible for all shipping charges incurred for the return of the item. Charges will be applied to any refund due to refusal. This policy does not apply to any merchandise that is received defective or damaged.
  • All orders will only be dispatched once payment reflects in our bank account. Dispatch of parcels will be within 1-2 working days of receipt and clearance of payment. We will notify you on your purchase if stocks are sold out and will be shipped as soon as they become available.

Yolo Auto Find wants you to be happy with your purchase from us. If you are not completely satisfied, you can return the product to us and we will replace it, or issue a voucher depending on the reason for the return of the item.